Terms of service

 

Terms of Service

These Terms of Service govern your use of the frozentech website and the purchase of products from our store.

Store Information

Store / Brand Name: frozentech
Domain Name: https://frozentech.co.uk/
Legal Company / LTD Name: NATHANMEROLA LTD
Company Registration Number: 13795953
Business Address: 8 Grange Ct, Mancot, Deeside CH5 2EZ, UK

Contact Information

Customer Support Email: support@frozentech.co.uk
Customer Support Phone: +447480246356

Customer Support Hours

• Monday – Friday: 9:00 AM – 6:00 PM

• Saturday: 10:00 AM – 4:00 PM

• Sunday: Closed

Orders

By placing an order through our website, you agree to provide accurate and complete information. Orders are subject to acceptance and availability.

Shipping

Orders are processed within 1–2 business days. Transit time is 2–3 business days. The total estimated delivery time for all destinations is 3–5 business days.

Returns, Exchanges, and Refunds

Returns are accepted for both defective and non-defective products. Products must be in new condition. The return window is 30 days. Returns are made by mail using a downloadable and printable return label, which is free. There is no restocking fee. Exchanges are accepted. Refund processing time is 7 days.

Contact

For questions about these Terms of Service, please contact us using the details above.